How we work
A calm, accountable process designed for fixed-price delivery. You always know what’s in scope, what’s next, and what happens when things change.
Phase 1
Discover
We turn your problem into an explicit plan: users, workflows, constraints, and what success looks like.
Your responsibilities
Share context, constraints, and priorities. Answer clarifying questions within a few days.
Ours
Facilitate structured discovery, document assumptions, and align on MVP vs. later phases.
Phase 2
Design
UX and product shape are agreed before engineering locks in — fewer expensive rewrites later.
Your responsibilities
Review flows and screens; approve in writing when it matches your intent.
Ours
Produce clear UX artifacts and a scope document you can sign with confidence.
Phase 3
Build
Implementation runs in small, verifiable slices — with automated checks and a private staging environment.
Your responsibilities
Test on staging on a predictable rhythm; give specific feedback (steps, expected vs. actual).
Ours
Ship incremental working software, weekly updates, and disciplined quality gates.
Phase 4
Launch
Production goes live after written acceptance — with handoff docs and optional ongoing support.
Your responsibilities
Final UAT on staging; written go-live approval per our agreement.
Ours
Deploy with smoke checks, transfer repo access, and walk through operations.
Scope protection — for both sides
Scope creep is the #1 reason fixed-price projects go sideways. We use a signed scope document and a living assumption list so implied requirements don’t become surprise invoices.
- Bugs (things that don’t match the agreed spec) are fixed as part of delivery.
- New or changed requirements become a short change request: scope, cost, and schedule — approved in writing before work starts.
What you receive at delivery
- Source code in a repository you control (or access to)
- Architecture and handoff documentation
- Automated tests covering core business logic
- Deployment guide or hosted operations (per agreement)
- Clear list of third-party accounts and env vars you own
- Optional maintenance retainer for ongoing changes
What you own
You own your product-specific logic and the custom software built for your business. Reusable infrastructure modules may be licensed for use in your product (details are spelled out in contract — no surprises at handoff).